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Frequently Asked Questions

Our promise is to provide you a clutter free shopping experience with 100% Indian brands, Always the best price or RRP (Real Retail Price) and Curated assortment. We promise to provide you the best product, at a justified price, and a peaceful shopping experience.

You can place an order as a guest, but we would love to have you back again. So creating an account, would help finding us easily the next time.

Our payment gateway partner is Razorpay. You may choose any option of payment including UPI Bharat QR, All major debit and credit cards, 50+ Netbanking Options and Mobile Wallets.


Our shipping partner is Shiprocket, that has a tie up with all the major couriers in the country. If shipping cost is extra for your order, you may choose any of the couriers during the checkout, depending upon rates shown, service and your preference. Some of our sellers also have their own tie up with various courier companies. Our goal is to make sure that your chosen product reaches you timely, safely and at the best cost.


Times have been tough because of the pandemic. Once we receive the order, our seller partners ship it in maximum 48 hours. Depending upon the courier companies and your destination, it may take up to 7 days for the orders to reach you. But hey, we keep you informed at every stage.

The return policy of our seller partners are mentioned on their shop page, and vary from seller to seller.

Once the order is placed, you can see the status from "My Accounts" tab available in your login, or at the bottom of the home page. We will also keep you updated through emails/sms.



Indialane.shop support team
Pankaj
Sales & Order Fulfilment
Kapil
Partnership/Suggestions
Please Reach us through Whatsapp for any query or questions.