Prices listed on the website against each product/item are either inclusive OR exclusive of shipping charges. This is mentioned very clearly against each item.
All of Indialane.Shop orders are shipped door-to-door from our Vendor/Manufacturer’s warehouses across India to your provided shipping address via multiple courier services.
In case the shipping charges are extra, these are shown on the cart page for each store. Some stores have a free shipping above certain cart value. This can also be seen on the cart page subtotal.
Processing the order normally takes 2 working days and then Shipping normally takes 3-5 working days. Shipping destinations offered by Indialane.shop for delivery can be checked from the PIN code utility provided at various pages.
Shipping Delay or Unavailability
If an item of purchase is delayed out of our distribution center or becomes unavailable, or if there is an error on our website relating to the order (for instance, an error relating to the price or description of the item), Indialane.shop may cancel the order. If any such activity occurs, we will contact you so you are informed. In such case, you will be informed within 2 working days and the entire payment made by you will be refunded through the original mode of payment.
We do not ship Back orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form.
Track your order
You can track your order through the Order Tracking facility available on Order History page in my accounts section. If the package status is shown as undeliverable, please contact Indialane.Shop Customer Service & seek their support. You will also get regular alerts on sms/email to update the status of your order.
Previous history of a fraudulent order
Indialane.shop possesses a right to refuse to accept any order if fraudulent activity is suspected and may also refuse to process any subsequent orders from customers with a fraudulent order history.